Privacy Policy

We may collect information you provide directly, including your name, email address, account details, booking details, appointment notes, questions submitted for tarot readings, messages, and records related to credits, purchases, receipts, refunds, or appointments.

We also use a small number of functional cookies to operate the site. The ghost_email cookie links credit purchases to your email address when you buy credits without creating an account; it is a necessary/functional cookie that expires after one year. The lgr cookie tracks the number of complimentary reading credits used during your browsing session; it is an HttpOnly functional cookie whose expiration is based on site settings. Neither cookie is used for advertising or tracking across other sites.

Information may be used to operate the platform, manage accounts, process purchases, support bookings, generate personalized AI tarot readings, provide customer service, communicate transactional updates, maintain security, and improve the experience of the site.

Questions, prompts, and reading requests submitted through the platform may be processed by AI systems to generate your requested tarot reading. Generated readings are saved to your account for your continued access.

We may use aggregated, anonymized usage patterns (such as the most commonly used spreads) to improve content, features, and recommendations. Individual inputs are not shared publicly or with third parties.

Lucky’s AI Tarot transmits your question and spread selection to third-party AI service providers (such as OpenAI and Anthropic) to generate your personalized reading. These providers process your input according to their own privacy and data handling policies. We do not share your account identity with AI providers — only the content needed to generate your reading.

Payments may be processed by third-party providers. We do not store full payment card information on our own servers. Payment providers may maintain their own records according to their policies and compliance obligations.

We do not sell your personal information. Information may be shared with service providers only to the extent necessary to operate the platform, process transactions, generate AI content, provide support, or comply with legal obligations.

Your saved tarot readings are retained in your account for as long as your account remains active. You may request deletion of your account and associated data by contacting support.

Reasonable administrative, technical, and organizational measures are used to help protect information. However, no online system can be guaranteed to be completely secure.

You may contact support regarding account questions, data deletion requests, corrections, or privacy-related concerns, subject to applicable law and platform limitations.

For privacy-related inquiries, contact support@insightsbyomkar.com or use the support page.